Service Status

Technical issue with Safari version 15

26 Novmeber 2021, 9:00am

There appears to be a software bug in version 15 of Safari that is causing issues when accessing the MoneyBrilliant service. The bug results in error messages or stops website pages from loading properly.

This bug has been reported widely by users of Safari version 15 when accessing other websites and appears to occur for websites that use Javascript (a common website programming language).

We are closely monitoring discussions on this issue to identify when an update or fix may become available. 

We recommend ensuing your operating system (macOS 12.0 Monterey) and Safari (version 15.1) are up to date, to make sure you have any of the latest fixes that may be available.

In the meantime, if you are still having issues, please use another browser (like Chrome) when accessing the website version of MoneyBrilliant, until a solution for this issue is identified.

We’ll provide further updates on this shortly.

Connection Alerts

Updated 26 November 2021, 9:00am

Connection Alerts – sites with widespread connection issues

SiteDate of issueLatest update
Bendigo Bank26/11/2021Our connection process to Bendigo Bank is experiencing technical issues. Some customers may experience connection issues when refreshing or connecting their accounts. We are working on fixing this issue expect to have this resolved soon.
We will provide further updates shortly.
BT Panorama22/11/2021The connection to BT Panorama is currently unavailable due to technical issues with our connection to this site. Customers may get a message their login credentials are incorrect. Unfortunately this message is incorrect and the issue is with our connection process.
We are working on fixing our connection process and expect to have this resolved soon.
We will update all customer’s accounts once this issue is resolved.
Latitude Finance GO MasterCard27/10/2021The connection to Latitude Finance GO MasterCard is currently unavailable due to technical issues with our connection to this site.
We are working on fixing our connection process and expect to have this resolved soon.
We will provide further updates on this issue shortly.
Australian Ethical Super26/10/2021Our connection process is currently unavailable due to changes made to the Australian Ethical Super site.
We are working on fixing our connection process to incorporate these changes and expect to have this done soon.
We will provide further updates on this issue shortly.
Stake18/10/2021Our connection process is currently unavailable due to changes made to the Stake site.
We are working on fixing our connection process to incorporate these changes and expect to have this done soon.
We expect this to be resolved in the next few days.
We will provide further updates on this issue shortly.
American Expresss Membership5/10/2021The connection to American Expresss Membership is currently unavailable due to technical issues with our connection to this site.
We are working on fixing our connection process and expect to have this resolved soon.
We will provide further updates on this issue shortly.

Connection Alerts – sites blocking access

SiteDate of IssueLatest Update
Rest Industry Super18/10/2021The connection to Rest Industry Super is currently unavailable due to the site blocking our connection process.
We are working with our service provider to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Afterpay1/06/2021The connection to Afterpay is currently unavailable due to Afterpay blocking our connection process.
We are working with our service provider to contact Afterpay to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Woolworths Employee Share Plans27/05/2021The connection to Woolworths Employee Share Plans is currently unavailable due to Link Market Services blocking our connection process.
We are working with our service provider to discuss this with Link Market Services to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Legal Super9/04/2021The connection to Sunsuper is currently unavailable due to Legal Super blocking our connection process.
We are working with our service provider to contact Legal Super to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Hostplus10/07/2021The connection to Hostplus is currently unavailable due to the site blocking our connection process.
We are working with our service provider to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Link Market Services27/05/2021The connection to Link Market Services is currently unavailable due to Link Market Services blocking our connection process.
We are working with our service provider to discuss this with Link Market Services to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
ANZ (New Zealand)19/09/2021The connection to ANZ (new Zealand) is currently unavailable due to ANZ (new Zealand) blocking our connection process.
We are working with our service provider to discuss this with ANZ (new Zealand) to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.