Service Status

Connection Alerts

Updated 23 September 2021, 9:00am

Connection Alerts – sites with widespread connection issues

SiteDate of issueLatest update
NAB loan account balances23/09/2021NAB loan account balances are being incorrectly shown with positive balances. This is due to a technical issue with our connection process. We’re working on this and expect to have this fixed very soon.We will provide further updates shorlty.
Hesta Super Fund13/09/2021The connection to Hesta Super Fund is currently unavailable due to technical issues with our connection to this site.
We are working on fixing our connection process and expect to have this resolved soon.
We will provide further updates on this issue shortly.
Keystart home loans6/09/2021The connection to Keystart home loans is currently unavailable due to technical issues with our connection to this site.
We are working on fixing our connection process and expect to have this resolved soon.
We will provide further updates on this issue shortly.
Skye Mastercard30/08/2021Our connection process is currently unavailable due to changes made to the Skye Mastercard site.
We are working on fixing our connection process to incorporate these changes and expect to have this done soon.
We will provide further updates on this issue shortly.
Stake18/08/2021Our connection process is currently unavailable due to changes made to the Stake site.
We are working on fixing our connection process to incorporate these changes and expect to have this done soon.
We will provide further updates on this issue shortly.
Vanguard Investments9/08/2021The connection to Vanguard is currently unavailable due to technical issues retrieving transaction data.
We are working on fixing our connection process and expect to have this resolved soon.
We will provide further updates on this issue shortly.
AustralianSuper3/07/2021Our connection process to AustralianSuper is experiencing technical issues. Some customers may experience connection issues when refreshing or connecting their accounts. We are working on fixing this issue expect to have this resolved soon.
We will provide further updates shortly.
La Trobe Financial Investments – Direct21/05/2021Our connection process is currently unavailable due to changes made to the La Trobe Financial site.
We are working on fixing our connection process to incorporate these changes and expect to have this done soon.
We will refresh and update all customer’s accounts once this issue is resolved.

Connection Alerts – sites blocking access

SiteDate of IssueLatest Update
Afterpay1/06/2021The connection to Afterpay is currently unavailable due to Afterpay blocking our connection process.
We are working with our service provider to contact Afterpay to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Woolworths Employee Share Plans27/05/2021The connection to Woolworths Employee Share Plans is currently unavailable due to Link Market Services blocking our connection process.
We are working with our service provider to discuss this with Link Market Services to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Legal Super9/04/2021The connection to Sunsuper is currently unavailable due to Legal Super blocking our connection process.
We are working with our service provider to contact Legal Super to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Hostplus10/07/2021The connection to Hostplus is currently unavailable due to the site blocking our connection process.
We are working with our service provider to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.
Link Market Services27/05/2021The connection to Link Market Services is currently unavailable due to Link Market Services blocking our connection process.
We are working with our service provider to discuss this with Link Market Services to help get the connection back up and running.
Please contact our support team at support@moneybrilliant.com.au for more information and how you can help.